At Roven Wear, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website, placing an order, or otherwise interacting with Roven Wear, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our marketing communications, we may collect certain information.

Information you provide directly

Depending on how you interact with us, this may include:

• Full name
• Email address
• Phone/mobile number
• Billing and delivery address
• Shipping information
• Order and purchase history
• Product preferences
• Information you provide when contacting customer support
• Reviews, feedback, or other information you voluntarily submit
• Marketing preferences

Payment information

When you make a purchase, payment information may be processed by our payment providers or other authorized third-party payment services.

Roven Wear does not normally store complete payment-card details on its own systems. Payment information may be handled directly by the payment provider according to its own privacy and security policies.

For Cash on Delivery (COD) orders, we may collect the information necessary to verify and deliver your order.

Information collected automatically

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Products viewed
• Referring website or source
• Approximate location derived from technical information
• Date and time of visits
• Website interaction and usage information

We use this information to operate, secure, analyze, and improve our website.

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2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Confirm and deliver purchases
• Contact you about your order
• Provide customer support
• Process returns, exchanges, refunds, and complaints
• Improve our products, website, and shopping experience
• Personalize your experience on our website
• Send order-related notifications
• Send promotional emails or messages when you have permitted us to do so
• Analyze website traffic and customer behavior
• Detect, investigate, and prevent fraud or unauthorized activity
• Maintain the security of our website and systems
• Comply with applicable legal, regulatory, tax, accounting, or law-enforcement requirements
• Protect the rights, property, and safety of Roven Wear, our customers, and others

We will not intentionally use your personal information for purposes that are materially unrelated to the purposes described in this Privacy Policy without providing appropriate notice where required.